What Makes Caroline a Real Hero?

Every day, the people at Northside Hospital prove that you don’t have to be able to leap tall buildings in a single bound to be a superhero. You just need to be willing and able to leap into action when you’re needed most. That’s what makes Caroline K. a true hero.

From the very beginning when Caroline joined Northside Hospital’s Forsyth campus in a part-time environmental services role in 2014, her special abilities were apparent. Her super attitude and exceptional commitment enabled her to quickly move into a full-time position. She later took her talent to Northside’s Cherokee location where she was eventually promoted to her current role of Lead EVS Tech.

Throughout her years of service at Northside, Caroline has always been focused on making sure patients were well taken care of. That’s why it came as no surprise when Caroline was named one of the “Environmental Services Hero’s on the Frontline of Health Care” by the Association for the Health Care Environment. In addition to this national recognition, Caroline has also received much internal recognition as a top performing EVS worker.

What is the “secret source” of Caroline’s commitment and passion? She would say it’s the support and encouragement she receives from her incredibly diverse group of teammates. “I’m inspired by my manager, Frank and my peers. Everyone is so kind and sweet and hardworking. They’re just like family to me.” In fact, Caroline adds, “I have not seen another company like Northside with such a great environment, friendly coworkers and everything you need to grow.”

Is there some advice that Caroline would share with others looking to make a difference in people’s lives? “You have 30 seconds to connect with your patient and if you do, they will remember you! Always stay focused and open, and be willing to learn.”

Thanks, Caroline for always going above and beyond!